Terms and Conditions

Standard Business Terms and Customer Information

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I. Standard Business Terms

§ 1 Basic Provisions

  1. The following business terms apply to contracts concluded with us as a supplier (Ecom Online Career) via the Ecom Online Career website or through other means of distance communication. Unless explicitly agreed otherwise, the inclusion of any customer-specific conditions is excluded.

  2. A consumer is defined as any natural person who enters into a legal transaction for purposes that cannot predominantly be attributed to their commercial or independent professional activity. A businessman includes any individual engaged in legal transactions as part of their autonomous professional or commercial activity, including legal entities and partnerships with legal responsibility.

§ 2 Conclusion of the Contract

  1. The primary focus of this contract is the provision of services related to Shopify Store Development and Facebook Marketing. The exact scope of services is determined by the service package selected, as described on our website and in the respective offer.

  2. Once a service offer is placed on our website, we submit a binding proposal to you under the terms specified in the offer description.

  3. Contract Formation via Online Ordering System:

    • After selecting your desired service and entering personal details, you will choose your payment method.

    • An order summary will be displayed for final review.

    • If using an instant payment system (e.g., PayPal, Google Pay, Apple Pay), you may be redirected to the respective payment provider's page.

    • You can review and modify your order before submitting it.

    • By clicking the "Submit Order" button, you legally accept our offer, thereby forming a contract.

  4. If you make inquiries outside of the online ordering system, we will provide a binding offer in writing (e.g., via email), which you can accept within five (5) days, unless otherwise specified.

  5. The execution of your order and communication of all contract details will be conducted via email. It is your responsibility to ensure the accuracy of your email address and to check for potential spam filtering.

§ 3 Service Provision

  1. We will provide services as per the agreed scope in the respective offer, either personally or through third parties, to the best of our ability.

  2. Delivery Time:

    • Services are typically delivered within 4-7 business days after contract confirmation (or after payment processing in case of prepayment).

  3. You may be required to provide further details to facilitate the service. Cooperation on your part is essential.

  4. If an individual design is agreed upon, you must supply the necessary materials (texts, images, etc.) promptly.

  5. You must ensure that any provided materials do not infringe third-party rights (copyrights, trademarks, etc.). You indemnify us against any claims resulting from such infringements.

  6. We do not assume liability for verifying the correctness of submitted materials.

  7. For custom designs, you will receive a correction template for review. Services will only proceed after your approval. You are responsible for checking for errors before approval.

§ 4 Right of Retention

You may only exercise a right of retention if your claims arise from the same contractual relationship.

§ 5 Choice of Law

  1. The governing law is United Kingdom law, provided it does not override consumer protection regulations in your country of residence.

  2. The UN Convention on Contracts for the International Sale of Goods (CISG) is explicitly excluded.

II. Customer Information

1. Contract Conclusion Details

The process of contract formation and available modifications are outlined in § 2 Conclusion of the Contract.

2. Contract Language & Storage

  1. The contract language is English.

  2. We do not store the complete contract text. You may print or save the contract details before submitting your order.

  3. After placing an order, all contractual information will be emailed to you for reference.

3. Main Features of the Services

The key details of each service are specified in the respective offer.

4. Prices & Payment

  1. All prices include applicable taxes and fees.

  2. You are responsible for any additional transaction fees for payments made outside the European Union.

  3. Available payment methods:

    • Prepayment via bank transfer

    • Credit card payments

    • PayPal (including SEPA direct debit, credit card, invoice, or installment payments where available)

    • PayPal Express

    • Sofortüberweisung (via Klarna)

    • Giropay

    • Google Pay

    • Apple Pay

  4. Unless otherwise agreed, payments are due immediately upon contract formation. If paying via credit card, your account will be charged upon contract confirmation.

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